Frequently Asked Questions


No, we only ship within Europe at the moment. 

Our delivery time is 4-10 business days after our order confirmation. Delivery time also depends on our partners so keep an eye on your tracking number.

If you have not received your order after 10 days, it may be due to delays with our shipping partners or an unexpected demand for our products.

Please contact us on our email:

A tracking number will be provided with your order.

If you place your order before 11am CET on business days, we will do our best to ship your order on the same day.

National holidays may be an exception


Once the return has been accepted, your successfully returned item/s will be refunded using the same method of payment that you used with the original transaction.

The refund process may take up to 14 days unless we notify you otherwise.

Any questions please refer to:

Yes, we offer a 30 days return policy. Please visit the Shipping & Returns page for more information about how to make a return.

If you are in need of any other assistance please contact us at:

It is unfortunately not possible to exchange an item. Instead, return your item and receive a refund, so that you can make a new order on our website.

Exceptions may occur depending on the situation.

You are able to return your item within 30 days upon arrival. Please visit our Shipping & Returns for more information on how to return your item/s.

If you have any other questions please do not hesitate to contact us at:

Unfortunately, we cannot accept returns on sale items or gift cards.

Exceptions may occur depending on the situation

Unfortunately, we cannot accept returns on underwear items.

Discount Codes & Gift Cards

During checkout on our website, you will have the option to redeem your discount code.

If you experience any issues with your discount code, please contact us at:

Discount codes are only redeemable on our website.

Yes you can find gift cards on our website.

At the moment, gift cards can only be used on our online store.

If you have any questions, please contact us at: